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Terms & Conditions

Last updated:24.05.2021

This website, www.rsbwellness.com (the ‘Website’), is intended to provide information and products for individuals looking for RSB Wellness products. This website is provided to you, and if you are a minor, also to your parents or legal guardians (collectively, ‘you’ or ‘your’), under these ‘Terms of Use’ and any amendments or supplements to them (collectively referred to as this ‘Agreement’) that may be posted by RSB Wellness (‘RSB Wellness Clinic’, ‘we’, ‘us’) from time to time. Your use of this website, including the RSB Wellness Online Store, informational materials or any other services provided through the website, shall be deemed to constitute your consent to be bound by the terms and conditions of the agreement and shall be enforceable in the same way as if you had signed the agreement. If you are not willing to accept the terms and conditions in the agreement, we ask that you do not use the website or order any items from it.

We will use the information you provide to process and ship your orders (including disclosing your name and address to fulfilment houses and delivery partners) ; to contact you about the status of your orders; create an account for later use so that you do not need to re-enter the information for each subsequent order; and as otherwise indicated by our site's Privacy Policy.

CONTACT INFORMATION

If you have any questions or concerns with respect to this agreement or the website, you may contact a representative by email at contact@rsbwellness.com

Website Intended Audience

This website is intended for visitors from India. If you reside outside of India, you can call us. Find the numbers on the site. The website is not intended for children under the age of 13.

Modification or Suspension of the Website

You agree that RSB Wellness may, in its sole discretion, and at any time, modify, discontinue or suspend its operation of this website, or any part thereof, temporarily or permanently, without notice to you, and you agree that RSB Wellness will not be liable for the consequences of doing so.

Ownership

The website is owned by RSB Wellness. All rights, title, and interest to the content displayed on the website (excluding user content, as defined below), including but not limited to the website's look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names and URL are the property of RSB Wellness or its partners, agents or third parties.

Protection of Intellectual Property Rights and License

You acknowledge that content available through the website, including without limitation, content in the form of text, graphics, software, music, sound, photographs, videos and content provided by suppliers, sponsors or third-party advertisers (‘Intellectual Property Rights’), is protected by copyrights, trademarks, patents or other proprietary rights and laws. Except as expressly authorised by RSB Wellness herein, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer or create derivative works based on the website or any content (including without limitation, any software) available through the website. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the website for the sole purpose of placing an order via the website or using the website as a shopping and education resource, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. You may not copy or use the content obtained through the website in any other way or for any other purpose. You may not copy, reprint, modify, distribute or sell content retrieved from the website in any way, for any commercial use or provide it to any commercial source, including other websites, regardless of whether you receive compensation, without the prior written permission of RSB Wellness. You may not frame any trademark, logo or other proprietary information on this website without the express written consent of RSB Wellness. Except as expressly provided in this agreement, nothing contained in this agreement or on the website shall be construed as conferring any other license or right, expressly, by implication, by estoppels or otherwise under any of RSB Wellness's Intellectual Property Rights or under any third party's Intellectual Property Rights. Any rights not expressly granted herein are reserved.

Compliance with Laws

You agree to comply with all applicable local laws regarding your use of the website, including, without limitation, laws regarding import/export of technical data by virtue of your online transmission.

Links to Other Sites

The website may provide links to other sites and/or resources, including advertisers, over which RSB Wellness has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by RSB Wellness of content, items or services on those third-party websites. You access and use such sites, including the content, items or services on those sites, solely at your own risk. RSB Wellness makes no representations or warranties with respect to the content, ownership or legality of any such linked websites. You agree that RSB Wellness has no responsibility or liability for the availability of such external sites or resources, or for the content, advertising, products, or other materials available through such sites or resources. Once you leave this website via a link to another website, you will be subject to the Privacy Policy and the Terms of Use of such other website.

Information Disclaimer

THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) ON THE WEBSITE IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT. YOUR USE OF THE SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEBSITE.

RSB WELLNESS AND ITS AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES OR OTHER MATERIAL ON THE WEBSITE. WHILE RSB WELLNESS STRIVES TO KEEP THE INFORMATION ON THE WEBSITE ACCURATE, COMPLETE AND UP-TO-DATE, RSB WELLNESS CANNOT GUARANTEE, AND WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION ON THE WEBSITE.

Disclaimer of Warranties with respect to use of Website

THE WEBSITE IS PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RSB WELLNESS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

RSB WELLNESS DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. RSB WELLNESS MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RSB WELLNESS OR THROUGH THE RSB WELLNESS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Privacy

The information that we obtain through your use of the website, whether through the registration process or otherwise, is subject to our Privacy Policy and Legal Notice. That Privacy Policy addresses our collection and use of the data you provide to us, including your rights relative to that information. Please review the Privacy Policy before you use the website. If you are unwilling to accept the terms and conditions of the Privacy Policy, we ask that you not use the website or post or order any items from it.

Purchasing Items on RSB Wellness

RSB Wellness attempts to describe the items available on the website as accurately as possible, and depict the most up-to-date product packaging available. RSB Wellness does not warrant that product descriptions are accurate, complete, reliable, current or error-free or that product packaging depicted on the site will match the actual product that you receive. If a product described on the website is not as described when you receive it, or the packaging on the site does not match the product you receive, your sole remedy is to return it to us in an unused and undamaged condition in accordance with our Returns Policy, which is listed on the website.

Order Acceptance and Shipment

Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorisation of your form of payment is received, we will promptly locate the item(s) you have ordered to place them in line for shipment. If, for some reason, we determine that we cannot ship your item within thirty (30) days following our receipt of a properly completed order, we will cancel your order and advise you of such action. The website does not accept orders from dealers, wholesalers or other customers who intend to resell items offered on the website.

Pricing Errors and Omissions

Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to ensure the accuracy of the information on the website and when errors are discovered, we will correct them. Be advised that RSB Wellness reserves the right to revoke any stated offer to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed or after your credit card has been charged. If we discover an error after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded the full amount of your order. You will be notified via email or other communication method if your order has been cancelled.

Risk of Loss

All items purchased from the website are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Return Policy

You may return items to the website in accordance with our Returns Policy as listed on the website.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL RSB WELLNESS, ITS SUPPLIERS OR AGENTS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEB SITE; (2) THE USE OF, OR THE INABILITY TO USE, ITEMS PURCHASED ON THE WEB SITE; (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEB SITES.

Indemnification

You agree to indemnify and hold harmless RSB Wellness, its directors, officers, employees, agents, co-branders, suppliers, subsidiaries, parents and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages and costs of any kind, including without limitation, reasonable attorneys' fees and costs of litigation resulting from or in any way connected with your use of the website; information you submit or transmit through the website; your breach of this agreement; and your connection to the website.

Termination

You agree that RSB Wellness may, in its sole discretion, and at any time, terminate your use of the website, without prior notice to you, for any reason that RSB Wellness, in its sole discretion, deems appropriate. You further agree that RSB Wellness will not be liable to you or to any third party for the consequences of any termination of your use of or access to the Web Site. In the event of any termination of your use of or access to the Web Site, you agree that the provisions of the agreement regarding Protection of Intellectual Property Rights and License, Indemnification, Disclaimer of Warranties, Limitation of Liability and Applicable Law shall survive any such termination.

Severability of Agreement

If any provision of the agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in the agreement shall continue in full force and effect.

Limitations of Actions brought against RSB Wellness

You agree that any claim or cause of action arising out of your use of the website or the agreement must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary.

Applicable Law

The agreement and the resolution of any dispute related to the agreement, the website or items you purchase through the Website shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. Any legal action or proceeding between RSB Wellness and you related to the agreement shall be brought exclusively in a court of competent jurisdiction sitting in Mumbai, India, and you agree to submit to the personal and exclusive jurisdiction of such courts.

Modifications to the Agreement

RSB Wellness may make changes to the agreement from time to time in its sole discretion, by updating this posting on this website and specifying the effective date of the new version of the agreement. Each time changes are made to the agreement, notice of these changes will be posted on the home page. The ‘Last Modified’ date at the top of these Terms of Use will indicate when the latest changes were made. Your continued use of the website, following the posting of a new version of the agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit this website, you should check to see if a new version of the agreement has been posted.

Electronic Communications

The information communicated on the website constitutes an electronic communication. When you communicate with us through the website or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

Trademark Notices

RSB Wellness™ is a trademark of RSB Wellness. All other trademarks and service marks displayed on the website are the property of RSB Wellness or their respective owners. You may not use or display any trademarks or service marks owned by RSB Wellness without our prior written consent. You may not use or display any other trademarks or service marks displayed on this website without the permission of their owners.

Contents Posted on Site

You are responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, "Content"). Such Content will become the property of www.rsbwellness.com  throughout the universe. www.rsbwellness.com shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by www.rsbwellness.com , consistent with our Privacy Policy as mentioned herein, and you are not entitled to any payment or other compensation for such use.

MANDATORY DECLARATION

  1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.
  2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Terms for promotions/ contests/ offers/ campaigns

  • Discounts will be applied to the total merchandise value including VAT and applicable taxes
  • Only one gift voucher/ coupon can be used per order unless otherwise stated
  • Gift vouchers/ coupons may, from time to time, be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered.
  • Gift vouchers/ coupons issued for purchases on shop.RSB Wellnessclinic.com cannot be availed against any purchase in the clinic unless stated otherwise.
  • Gift vouchers cannot be clubbed with any other online promotion/offer.
  • RSB Wellness shall introduce various offers, schemes or contest at different times. The Terms and Conditions for such contests shall be separately available on the site.
  • RSB Wellness reserves the right to change/ modify/ add/ delete any of the Terms and Conditions prevailing on the different promotional schemes, it introduces from time to time. RSB Wellness, at its discretion, can withdraw a particular scheme from the website.
  • An offer / promotion cannot be clubbed with another offer / promotion or discount voucher.
  • In case of any query pertaining to use of coupon and/or gift vouchers or regarding the schemes, please email customer care - contact@rsbwellness.com or call - +91-8291818381.
  • RSB Wellness reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing and value thresholds. The voucher amount will not be refunded for such cases.

RSB Wellness - A Unit of VRAIE CARE PRIVATE LIMITED

Second Floor, 202, Notan Chember, Gurunanak Road,Turner Road, Bandra West, Mumbai: 400050
Phone: 082918 18382

RSB Wellness - A Unit of VRAIE CARE PRIVATE LIMITED

Gaurangi Chamber, Lal Bahadur Shastri Marg, above Bank Of Baroda, Panch Pakhdi, Thane West, Thane, Maharashtra 400602

Phone: 082918 18382
Image Credit: Shutterstock
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